Privacy Policy

Last updated: June 10, 2026

Levio Pets operates this store and website to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, payment card information, transaction details, and payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, add to your cart, or purchase, return, exchange or cancel.
  • Communications with us including information you include when sending a customer support inquiry.
  • Device information including your device, browser, IP address, and other unique identifiers.
  • Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

  • Directly from you when you create an account, visit or use the Services, or communicate with us.
  • Automatically through the Services from your device and through the use of cookies and similar technologies.
  • From our service providers when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services. To process payments, fulfill orders, send notifications, process returns and exchanges, and create a customized shopping experience for you.
  • Marketing and Advertising. To send marketing communications by email or text message and to show you relevant online advertisements.
  • Security and Fraud Prevention. To authenticate your account and detect or take action regarding possible fraudulent or malicious activity.
  • Communicating with You. To provide customer support and maintain our business relationship with you.
  • Legal Reasons. To comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

  • With Shopify, vendors and third parties who perform services on our behalf (e.g. payment processing, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you.
  • When you direct or consent to our disclosure of certain information to third parties.
  • In connection with a business transaction or to comply with applicable legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.

Security and Retention of Your Information

No security measures are perfect or impenetrable. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

  • Right to Access / Know. You may request access to personal information that we hold about you.
  • Right to Delete. You may request that we delete personal information we maintain about you.
  • Right to Correct. You may request that we correct inaccurate personal information.
  • Right of Portability. You may receive a copy of the personal information we hold about you.
  • Right to Opt out of Targeted Advertising. You may have a right to opt out of the processing of your personal information for targeted advertising purposes.
  • Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe option in our emails.

International Transfers

We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

Should you have any questions, please email us at a21874059@gmail.com.